Falcon-i was established to fill the evident gap in the market for a company, which could provide a truly state of the art GPS / GSM-GPRS security solution which is flexible and adaptable in diversified environments such as ours.
In essence, we offer security which integrates moving object control tools and effective remote object data transfer that facilitates organizations to carry out their business in an effective and cost efficient manner through locating and reporting geographical information in almost real time. 8 reasons as to why you should choose Falcon-i:
1. Teltonika - our technology partner
To maintain reliability and quality in our product, we have exclusive partnership with Teltonika which is a leading tracking solution provider and telecommunication device producer in Europe. They have successfully handled NOKIA previously for the integration of NOKIA M2M technology using NOKIA N12 module. At present, the company offers a wide range of products including GSM/GPRS/EDGE/HSDPA modems, GPRS modules, EDGE modules, Voice/Data modems, Fleet management systems, Personal tracking, Wireless controllers and Video monitoring.
2. Falcon-i dedicated R&D unit (RDU)
Operating in a country like ours, the market requirements from vehicles' tracking point of view are fairly unique, given the overall law & order situation and other distinctive macro and socio economic factors. Therefore, our ability to deliver customized solution to our clients is critical. For this, we have established an in-house R&D unit which works in close coordination with our principal vendor Teltonika. We take pride that we are able to provide customized solutions to our clients both in hardware and software systems thus ensuring continuous optimization of our product.
3. Our unmatched national coverage
Our offices are strategically situated all across major cities of Pakistan which are equipped with the state-of- the art infrastructure and are run by a team of trained and professional security & recovery staff, guaranteeing effective nationwide coverage.
4. Swift and hassle free Installation
We have a three week intensive training programme for all our technical staff which has been developed in close coordination with our European technology partner. This not only equips our staff with skills of international standard but it also ensures swift and trouble free installation of tracking unit in your vehicle.
5. Falcon-i Recovery & Response Unit (RRU)
Our objective is not only to track the position of your stolen vehicle, but also attach foremost importance to its quick and timely recovery. To make that possible we have a well-equipped Recovery & Response Team that works in close coordination with government agencies to ensure swift and timely recovery.
6. Falcon-i 24/7 Hotline and Call Centre
We have a dedicated, nationwide, round the clock Hotline and our state-of-the-art Call centre, provides uninterrupted communication with our customers. Our call center staff is always on high alert and in any given situation they follow the SOP (Standard Operating Procedure) which is in-line with the best International practice.
7. Control Room and Network Capability
Our Control room and associated network is the back bone of our business and therefore we have invested heavily to establish a world class control room and network support system, capable of handling a large number of vehicles in Pakistan. The control room staff is highly experienced and always geared up to deal with every situation be it technical or otherwise.
8. Competitive Pricing
In Pakistan's tracking industry a good quality product is typically over priced while a low quality product, though relatively cheaper, is unable to meet the reliability standards that are a prerequisite to any sophisticated technology driven industry. We have a high quality and reliable European product at a competitive price which is in complete contrast to the industry norms of Pakistan. In essence, our main focus is not to maximize revenues but to provide a product of international standards that is affordable in various segments of the market.